FITNESSJH EMPOWER PREMIUM PROGRAM

TERMS & CONDITIONS

 

1. Services ​​

The following services will be provided to the client for the EMPOWER PREMIUM Program:

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• Access to the Fitnessjh mobile application 

• A weekly personalised training plan delivered through the mobile application

• A tailored meal plan 

• Recording of health and fitness progress via the mobile application   

• Regular check-ins, program updates and nutrition updates as required

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2. Payments 

A weekly recurring payment will be taken from the date of purchasing the EMPOWER PREMIUM Program. If a payment is declined or cancelled all services from Fitnessjh will cease until a payment has been made.

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3. Refund & CANCELLATION Policy

There are no refunds for Fitnessjh services. The Client may cancel services at any time as per the instructions under the FAQ section of the website. A 4 week notice period is required if the client wishes to cancel the recurring payments, the cancellation can be requested by the client via email (justyna@fitnessjh.com) or by WhatsApp Business. 

 

4. Session Cancellation Policy​​​​​​​​

Fitnessjh requires 24-hour notice for the cancellation of a one-to-one session, where 24 hours notice has been provided the session will be rescheduled to a suitable day/time.

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Where 24-hour notice has not been provided for a one-to-one session, the client will lose that session and no refund will be given. (This policy is in place as we are extremely busy and to ensure other clients can have available slots. It becomes very difficult to plan the week if clients cancel at the last minute).

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In certain circumstances Fitnessjh may be required to cancel a one-to-one session due to holidays, sickness etc. If this situation occurs, Fitnessjh will reschedule the session at a convenient day/time for the client.   

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Cancellation of a one-to-one session must be made directly to Fitnessjh, by email, text message or phone call.

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5. Lateness for Session Policy 

If a client is late for their session, the session will be reduced in accordance with that time. If the client is more than 20 minutes late, the session may be cancelled and the client will lose the session. In this circumstance no refund will be given.

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6. money back guarantee ​​

This Money Back Guarantee applies exclusively to clients enrolled in the Fitnessjh EMPOWER PREMIUM Program and is subject to the following conditions:​​​​​​​​​​​

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6.1 Eligibility Criteria
To qualify for a refund, the client must meet all of the following conditions:

 

6.1.1 Minimum Commitment

The client must have actively participated in the programme for a minimum of three consecutive months from the date of purchase, this excludes any free trial provided.

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6.1.2 Programme Compliance

The client must have:

• Followed the prescribed workout plan as designed by Fitnessjh.

• Adhered to the nutrition guidance provided throughout the programme.

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6.1.3 Evidence of Effort

The client must provide clear and dated evidence demonstrating:​

• Completion of all recommended actions within the accessed course content.

• Genuine effort and consistency in applying the programme’s guidance.

• No measurable improvement in performance, health, or perceived value from the programme.

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7. Informed Consent & Assumption of Risk

 

7.1 Acknowledgement of Health

I have requested to be part of Fitnessjh. I have agreed to participate voluntarily in this program of physical exercise, including, but not limited to, strength training, flexibility development, and aerobic exercise (“Activities”), under the guidance of the trainer and any other expert guests in the program

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I declare myself physically and mentally sound and suffering from no condition, impairment, disease, infirmity, or other illness that would prevent my participation in training sessions. I acknowledge I have been informed of the need for a physician’s approval for my participation in an exercise/fitness activity or in the use of "Equipment." I recognise it is my sole responsibility to obtain an examination by a physician prior to involvement in any exercise program. I acknowledge I have either had a physical examination and been given my physician’s permission to participate, or if I have chosen not to obtain a physician’s permission prior to beginning this exercise program with the trainer. I acknowledge I am doing so at my own risk.

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7.2 Fitness, Nutrition and Wellness Coaching

I understand that any evaluation, assessment, recommendation, remedy or advice submitted by the trainer whether verbally or in writing, is not intended as a diagnosis, prognosis, prescription or treatment for any disease, physical or mental. I have been encouraged to seek an opinion from a physician, or have already done so, as to any medical concerns. I release the trainer from any and all liability in the area of food, nutrition and supplements and its side effects that are verbally or written as a recommendation to me, including any adverse effects of any foods or supplements, which the trainer may or may not have discussed with me. I understand that the things written and spoken are the trainers personal opinion and it is up to me to decide to follow them. I further understand that this is not a meal plan or diet program. It is meant to educate me in making healthier choices when it comes to eating and shopping. If I am to need a meal plan or specific diet plan I should seek the care of a registered nutritionist or dietician.

7.3 Assumption of Risk

I understand and am aware that "Activities," including the use of "Equipment," are potentially hazardous activities. I acknowledge the possibility that injuries and physical and mental changes (“Injuries and Changes”) arising during and/or resulting from engaging in "Activities" do exist. "Injuries and Changes" include, but are not limited to, abnormal blood pressure, fainting, disorders in heartbeat, heart attack, and, in some instances, death. I understand "Injuries and Changes" could result in me becoming partially or totally disabled and incapable of performing any gainful employment or having a normal social life. I am voluntarily participating in "Activities" and using "Equipment" with knowledge of the dangers involved. I understand and take sole responsibility for any and all "Injuries and Changes" that may occur to myself and/or others, including but not limited to "Trainer," related to any and all "Activities" associated with "Trainer’s" instruction, even if not specifically set forth in this document, whether or not they fall within the scope of reasonably foreseeable injuries related to such "Activities," and whether or not undertaken in "Trainer’s" presence. Although "Trainer" will take precautions to ensure my safety, I expressly assume and accept sole responsibility for my safety and for any and all "Injuries and Changes" that may occur.

7.4 Waiver and Release of Liability

In consideration of "Trainer’s" agreement to instruct, assist, and train me, I hereby agree to hold harmless the "Trainer," its respective representatives, executors, agents, companies, and assign from any and all claims, demands, damages, rights of action or causes of action, present or future, arising out of or connected to my participation in any and all "Activities," use of "Equipment," or any and all acts or omissions, including negligence by "Trainer" and her representatives. This waiver and release of liability includes, but is not limited to, (a) "Injuries and Changes" to myself and/or others, including but not limited to the "Trainer," that may occur as a result of (i) "Equipment" that may malfunction or break; (ii) any and all defects, latent or apparent, in the design or condition of "Equipment;" (iii) any and all slips, falls, or dropping of "Equipment;" (iv) any and all improper maintenance of "Equipment" or facilities; (v) any hazardous condition that may exist on the premises, including, but not limited to, the specific workout area; and (vi) "Trainer’s" negligent instruction or supervision; (b) damage to property, including but not limited to, "Equipment" and the premises.

 

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